Caitlin Harvey
Marketing and Communications Manager
Caitlin (Cait) joined Cheltenham BID at the end of June 2025 with over a decade of marketing experience across sectors including B2B trade shows, the NHS, and the charity sector. She has a strong background in digital marketing and a passion for delivering results through data and performance. Cait loves bringing people together through events, thrives in collaborative environments, and is a dedicated team player.
Email: cait@cheltenhambid.co.uk
Martyn Gliddon
Head of Operations
As a Head of Operations, I am dedicated to ensuring that local businesses have a voice and feel supported and represented. I have spent 30 years in the financial services industry, supporting customers and businesses across the commercial, retail, wealth, and international banking sectors. This extensive experience and breadth will help me support the unique requirements of Cheltenham and its businesses.
Email: martyn@cheltenhambid.co.uk
Kelly Richardson
Head of Marketing and Events
Kelly joined BID in August and she’s proud to be part of Cheltenham BID team. Kelly is excited about meeting and supporting businesses, the community and making a positive impact on our Spa town. She loves Cheltenham’s history, the Cotswold countryside, all the events happening, the food scene and the variety of shops. Kelly enjoys taking photos, spending time by the sea and exploring new places whilst walking, cycling, gardening and relaxing with a book or a movie.
Email: kelly@cheltenhambid.co.uk
Olivia Harris
Office Manager
Libby joined Cheltenham BID in June 2026. With a background in the military, healthcare, and banking, she has extensive experience supporting operations, leading teams, and building strong working relationships.
Email: libby@cheltenhambid.co.uk