Francesca Inman

Chief Executive

Belinda Hunt

BID Operations Manager

Belinda’s background is in Administration Management and Corporate Social Responsibility.

She has helped many national and international blue-chip companies to develop their Employee Engagement and Community Investment strategies.

She has lived and worked in Gloucestershire for more than 20 years.

Chris Brooks


Kat Shayler

Communications Assistant

Phil Cook


Phil is a former Administrator and Cinema Support Manager who has enjoyed working for the BID since the autumn of 2017

Phil has lived in Cheltenham for 30yrs and during his time with BID, he has been involved in many aspects including The Festivals, tidy-up projects and meeting and greeting tourists.

Jo-Anne Hale


Having run her own businesses in different sectors (import-export and health and fitness), Jo-Anne has a good understanding of how businesses operate and is keen to help BID businesses succeed in the post-pandemic recovery era.

As a local resident, she has been an enthusiastic advocate for previous BID initiatives such as Light Up Cheltenham, the BID-Sponsored “Around Town” gigs as an extension of the music festivals and Christmas light Switch On events.  Jo-Anne enjoys being customer-facing and helping visitors to get the most out of their time in the town centre as well as being a support to the businesses themselves.

Della Adams