News

Is your business SCA compliant? Tackling Fraud for Contactless and Online Payments

In response to the sharp increase in contactless and online payments during the pandemic and resulting concerns surrounding fraud, there are new rules that businesses need to be prepared for. As part of 2018’s EU Payments Services Directive (PSD2), Strong Customer Authentication (SCA) comes into place for UK businesses in September 2021. It is already […]

Cheltenham BID levy paying businesses asked for their views

Cheltenham Business Improvement District (BID) has launched a consultation survey ahead of their renewal ballot in June 2021 and is calling on businesses to give their feedback. As the business-led organisation approaches the end of its first five year term, businesses in the town are being asked to give their view on the BID’s work […]

February BID Business of the Month- WoodKraft

Founded by MasterChef Champion Simon Wood, WoodKraft has certainly made an impact on Cheltenham’s food scene since it opened in December 2018. The restaurant is renowned for its brunch, lunch and Sunday roast menus delivered in its relaxed and informal setting on Regent Street. Adapting quickly to each change in restrictions, WoodKraft has evolved to […]

Get your business started for free on social media management platform Maybe*

Local businesses in Cheltenham can now accelerate and streamline their use of social media by claiming their free membership to Maybe*, a market-leading engagement platform that helps organisations use social media to increase customer engagement, footfall and sales. As the pandemic has underlined the importance of an effective online presence for any business, Cheltenham BID are […]

How is your digital health?

The Covid-19 crisis has underlined the importance of a good online presence for any business. Sudden closures and openings, changes to the way we operate, letting people know what to expect, the necessity for online bookings and online sales – the list of ever-changing messages goes on and on. The only way to get those messages […]

Light Up Cheltenham 2021 cancelled due to Covid-19

Cheltenham would have been gearing up for the return of Light Up Cheltenham this weekend. The giant observation wheel would have been in place in Imperial Gardens. This time next week, many of Cheltenham’s stunning Regency buildings would have been bathed in coloured light. However, due to the continuing threat of COVID-19 and present lockdown, Light […]

Cheltenham BID announces passing of director Kevan Blackadder

It’s with great sadness that Cheltenham Business Improvement District (BID) announces the passing of its director Kevan Blackadder. A well-respected figure in Cheltenham and across the county it’s expected many friends and colleagues will wish to join us in paying tribute to the enormous contribution which Kevan has made to the town over many years. […]

Christmas 2020: Cheltenham Gift Card sales reach £27,000

Cheltenham BID sold exactly £27,055 worth of Cheltenham Gift Cards over the 2020 Christmas period. This money will be locked into Cheltenham’s local economy, supporting local businesses and people. Launched in 2017 by Cheltenham BID, the gift card allows recipients to spend in a wide range of town-centre businesses. Over 80 businesses are currently signed […]

What does Brexit mean for you and your business?

The UK-EU Free Trade Agreement took effect on Friday 1 January 2021, requiring immediate action from businesses to ensure compliance and avoid any disruption to operations. Recognising the lack of clear information available, The Growth Hub and Gfirst LEP have produced resources for businesses in Gloucestershire to navigate Brexit, helping them transition and comply with […]

Share your views on Cheltenham’s award-winning night-time economy

Cheltenham has successfully retained its Purple Flag status since 2016 for its vibrant choice of night-time leisure and entertainment, for a diversity of ages, groups, lifestyles and cultures. Residents are asked to once again share their views on Cheltenham’s evening and night-time offering through a short survey, online only. The survey results will form part of Cheltenham’s application for renewal of […]

Government COVID-19 updates

See all updated Government COVID-19 business requirements here. UPDATE: 21 February 2021 Today, the Prime Minister announced the planned steps to cautiously ease lockdown restrictions in the coming months, subject to review. You can read more here. UPDATE: 5 January 2021 Following last night’s announcement, we are now in a national lockdown due to a […]

New ‘Loos for you’ Community Toilet Partnership Pilot Scheme Begins

‘Loos for you’, a new pilot scheme, begins this week as part of the Cheltenham Toilet Partnership scheme. Cheltenham BID is working in partnership with Cheltenham Borough Council and local businesses in order to provide more readily available toilet facilities for visitors and shoppers. Running from Tuesday 8 December 2020 with an initial review of […]

Cheltenham dazzles in the glow of Christmas lights

Photography: Mikal Ludlow Cheltenham is sparkling in a beautiful Christmas glow following the switch on of the town’s new festive lights. Year on year since the BID was formed in 2016 we have improved and extended the Christmas lights display in the town centre. This year we have worked with a new contractor to bring […]

Cheltenham’s Christmas campaign

Building on the success of last year’s Christmas marketing campaign and the new Cheltenham branding, Marketing Cheltenham have designed a campaign to encourage people to ‘think local’ this Christmas. Cheltenham’s campaign forms part of a wider programme of activity to support the high street and local businesses through the pandemic and has been supported by […]

Back to Business for Christmas 2020

Although the end of lockdown is good news for many of our businesses, we recognise that for some of you in the hospitality sector, being in Tier 2 is still going to be difficult, particularly at this time of year.  Extended Hours Our message to the public is that Cheltenham is a safe place to […]