March BID Business of the Month- Mactaggart & Mickel

Demonstrating the quality of the professional services sector in Cheltenham, we would like to congratulate Mactaggart & Mickel on being named as our BID Business of the Month for March 2021.

Since opening their first office outside of Scotland in Cheltenham in 2018, Mactaggart & Mickel has gone from strength to strength in the region, even winning Highly Commended for Newcomer of the Year in the 2020 Cotswold Life Cheltenham BID Awards.

Cheltenham BID’s Communications Assistant Alex Boulton spoke to Joanne Casey, Managing Director at Mactaggart & Mickel Homes England, about the business and how it has adapted to working in a pandemic.

Please can you introduce Mactaggart and Mickel?

Mactaggart & Mickel are a Scottish-based award-winning, fourth-generation family housebuilder who have been handcrafting homes since 1925 and we have offices in Glasgow, London and Cheltenham.

Mactaggart & Mickel stands for quality and trust and building in desirable locations, and our portfolio ranges from contemporary apartments to luxury family homes. Renowned for exceptional quality and service, we’re proud to have been awarded a 5 Star Rating for customer satisfaction by the Home Builders Federation for eight consecutive years.

We have a happy history of supporting good causes over the last 96 years. Our Building Communities Fund established in 2016, helps organisations and projects based within our areas of operation, which enhance the lives of people within their local communities, such as the Cheltenham Open Door charity and local sports and cultural organisations.

Why did Mactaggart and Mickel choose to open an office in Cheltenham?

Cheltenham will always have a very special place in Mactaggart & Mickel’s long history.

That is because the opening of our office in the spa town represented an important milestone in the company’s history as our first step outside our traditional Scottish heartlands.

Mactaggart & Mickel opened an office in Cheltenham in April 2018 to support the natural progression of the company with the expansion of housebuilding activity into England and it’s proved to be a shrewd move.

Our first two English developments are blossoming at St Jude’s Meadow, in the Cotswolds village of Milton-under-Wychwood, and Childrey Park, in East Challow, and our strategic land business, which has operated south of the border for over 10 years, is going from strength to strength.

How has the pandemic impacted the business and the way it operates?

Mactaggart & Mickel have not been alone in facing significant challenges posed by the pandemic but we have responded positively and encouragingly as there has been an increased demand for our homes and our sales team have been busy.

We pride ourselves on being able to adapt to change quickly and we have introduced stringent health and safety measures in line with Government guidelines to safeguard our staff, our contractors and our customers in our offices and constriction sites.

We have also embraced technology and introduced guided virtual tours enabling our customers to have a look around our new homes from, for instance, their living room or office, with a member of our sales team on hand to answer questions along the way.

It’s been interesting to see that emerging trends around how people live, work and travel have accelerated during lockdown and we have seen interest grow in properties in rural and suburban locations, with more and more people seeking extra space to work from home alongside a garden and the company has always been well placed to respond to that demand.