Updates

Cheltenham BID appoints new Chief Executive

The Board of Cheltenham Business Improvement District (BID) is pleased to announce the appointment of Heath Gunter as their new Chief Executive. Heath takes up the new role following the BID’s successful renewal ballot in July, which saw an overwhelming ‘yes’ vote from businesses in the town in support of a second five year term. […]

Government COVID-19 updates

See all updated Government COVID-19 business requirements here. UPDATE: 5 April 2021 The Prime Minister announced today that lockdown will ease as planned next week, and non-essential retail, outdoor hospitality, gyms and hairdressers will reopen on Monday 12 April. If your businesses need any help or support, please get in touch or visit our dedicated […]

Businesses needed for The Great Eggscape

After outgrowing their current venue on Coronation Square, Escape Rooms Cheltenham are opening a new venue in Cheltenham town centre at the end of March and are inviting BID businesses to be a part of their newest puzzle. The Great Eggscape will be a family-oriented walking trail around Cheltenham town centre this Easter. Each participating […]

Is Your Business SCA Compliant? Tackling Fraud for Contactless and Online Payments

In response to the sharp increase in contactless and online payments during the pandemic and resulting concerns surrounding fraud, there are new rules that businesses need to be prepared for. As part of 2018’s EU Payments Services Directive (PSD2), Strong Customer Authentication (SCA) comes into place for UK businesses in September 2021. It is already […]

Your chance to make a real difference

Since August 2016, Cheltenham Business Improvement District (BID) has been instrumental in improving the town centre for businesses and visitors alike by delivering practical services and exciting new events like Light Up Cheltenham. Now you have the opportunity to join this successful team and help shape the future of Cheltenham. Like all BIDs, Cheltenham BID […]

Cheltenham BID levy paying businesses asked for their views

Cheltenham Business Improvement District (BID) has launched a consultation survey ahead of their renewal ballot in June 2021 and is calling on businesses to give their feedback. As the business-led organisation approaches the end of its first five year term, businesses in the town are being asked to give their view on the BID’s work […]

Get your business started for free on social media management platform Maybe*

Local businesses in Cheltenham can now accelerate and streamline their use of social media by claiming their free membership to Maybe*, a market-leading engagement platform that helps organisations use social media to increase customer engagement, footfall and sales. As the pandemic has underlined the importance of an effective online presence for any business, Cheltenham BID are […]

How is your digital health?

The Covid-19 crisis has underlined the importance of a good online presence for any business. Sudden closures and openings, changes to the way we operate, letting people know what to expect, the necessity for online bookings and online sales – the list of ever-changing messages goes on and on. The only way to get those messages […]

What does Brexit mean for you and your business?

The UK-EU Free Trade Agreement took effect on Friday 1 January 2021, requiring immediate action from businesses to ensure compliance and avoid any disruption to operations. Recognising the lack of clear information available, The Growth Hub and Gfirst LEP have produced resources for businesses in Gloucestershire to navigate Brexit, helping them transition and comply with […]

Share your views on Cheltenham’s award-winning night-time economy

Cheltenham has successfully retained its Purple Flag status since 2016 for its vibrant choice of night-time leisure and entertainment, for a diversity of ages, groups, lifestyles and cultures. Residents are asked to once again share their views on Cheltenham’s evening and night-time offering through a short survey, online only. The survey results will form part of Cheltenham’s application for renewal of […]

New ‘Loos for you’ Community Toilet Partnership Pilot Scheme Begins

‘Loos for you’, a new pilot scheme, begins this week as part of the Cheltenham Toilet Partnership scheme. Cheltenham BID is working in partnership with Cheltenham Borough Council and local businesses in order to provide more readily available toilet facilities for visitors and shoppers. Running from Tuesday 8 December 2020 with an initial review of […]

Grants to support businesses affected by COVID-19 now open

Businesses that have been unable to reopen since 23 March 2020 can now APPLY. The government is providing funding to help business properties which have been unable to reopen since 23 March 2020 due to national restrictions, for example nightclubs. Such businesses will be able to apply for a grant payment to cover the period […]

Lockdown 2 – what does this mean for businesses?

Updated: 2 November 2020 From Thursday 5 November until Wednesday 2 December, the Government is taking the following action: Requiring people to stay at home, except for specific purposes. Preventing gathering with people you do not live with, except for specific purposes. Closing certain businesses and venues. See which businesses have been ordered to close. […]

Christmas Lights update

Completely new Christmas lights will be seen across the town centre from Tuesday November 24, brought to you by the BID and supported by Cheltenham Borough Council. There won’t be an official switch-on this year because of coronavirus pandemic restrictions but we’re confident the new look will be a major draw that will help all […]

New campaign invites locals and visitors to experience The Great Taste of Cheltenham

A new campaign has been launched to celebrate Cheltenham’s famous and mouth-watering food and drink offering, providing a much needed boost to the town’s hospitality sector. The Great Taste of Cheltenham, which will run for the next six weeks, will highlight the incredible array of establishments in the town, showcasing its diverse and delicious dining […]