Updates

Is your business SCA compliant? Tackling Fraud for Contactless and Online Payments

In response to the sharp increase in contactless and online payments during the pandemic and resulting concerns surrounding fraud, there are new rules that businesses need to be prepared for. As part of 2018’s EU Payments Services Directive (PSD2), Strong Customer Authentication (SCA) comes into place for UK businesses in September 2021. It is already […]

Your chance to make a real difference

Since August 2016, Cheltenham Business Improvement District (BID) has been instrumental in improving the town centre for businesses and visitors alike by delivering practical services and exciting new events like Light Up Cheltenham. Now you have the opportunity to join this successful team and help shape the future of Cheltenham. Like all BIDs, Cheltenham BID […]

Cheltenham BID levy paying businesses asked for their views

Cheltenham Business Improvement District (BID) has launched a consultation survey ahead of their renewal ballot in June 2021 and is calling on businesses to give their feedback. As the business-led organisation approaches the end of its first five year term, businesses in the town are being asked to give their view on the BID’s work […]

Get your business started for free on social media management platform Maybe*

Local businesses in Cheltenham can now accelerate and streamline their use of social media by claiming their free membership to Maybe*, a market-leading engagement platform that helps organisations use social media to increase customer engagement, footfall and sales. As the pandemic has underlined the importance of an effective online presence for any business, Cheltenham BID are […]

How is your digital health?

The Covid-19 crisis has underlined the importance of a good online presence for any business. Sudden closures and openings, changes to the way we operate, letting people know what to expect, the necessity for online bookings and online sales – the list of ever-changing messages goes on and on. The only way to get those messages […]

What does Brexit mean for you and your business?

The UK-EU Free Trade Agreement took effect on Friday 1 January 2021, requiring immediate action from businesses to ensure compliance and avoid any disruption to operations. Recognising the lack of clear information available, The Growth Hub and Gfirst LEP have produced resources for businesses in Gloucestershire to navigate Brexit, helping them transition and comply with […]

Share your views on Cheltenham’s award-winning night-time economy

Cheltenham has successfully retained its Purple Flag status since 2016 for its vibrant choice of night-time leisure and entertainment, for a diversity of ages, groups, lifestyles and cultures. Residents are asked to once again share their views on Cheltenham’s evening and night-time offering through a short survey, online only. The survey results will form part of Cheltenham’s application for renewal of […]

Government COVID-19 updates

See all updated Government COVID-19 business requirements here. UPDATE: 21 February 2021 Today, the Prime Minister announced the planned steps to cautiously ease lockdown restrictions in the coming months, subject to review. You can read more here. UPDATE: 5 January 2021 Following last night’s announcement, we are now in a national lockdown due to a […]

New ‘Loos for you’ Community Toilet Partnership Pilot Scheme Begins

‘Loos for you’, a new pilot scheme, begins this week as part of the Cheltenham Toilet Partnership scheme. Cheltenham BID is working in partnership with Cheltenham Borough Council and local businesses in order to provide more readily available toilet facilities for visitors and shoppers. Running from Tuesday 8 December 2020 with an initial review of […]

Grants to support businesses affected by COVID-19 now open

Businesses that have been unable to reopen since 23 March 2020 can now APPLY. The government is providing funding to help business properties which have been unable to reopen since 23 March 2020 due to national restrictions, for example nightclubs. Such businesses will be able to apply for a grant payment to cover the period […]

Lockdown 2 – what does this mean for businesses?

Updated: 2 November 2020 From Thursday 5 November until Wednesday 2 December, the Government is taking the following action: Requiring people to stay at home, except for specific purposes. Preventing gathering with people you do not live with, except for specific purposes. Closing certain businesses and venues. See which businesses have been ordered to close. […]

Christmas Lights update

Completely new Christmas lights will be seen across the town centre from Tuesday November 24, brought to you by the BID and supported by Cheltenham Borough Council. There won’t be an official switch-on this year because of coronavirus pandemic restrictions but we’re confident the new look will be a major draw that will help all […]

New campaign invites locals and visitors to experience The Great Taste of Cheltenham

A new campaign has been launched to celebrate Cheltenham’s famous and mouth-watering food and drink offering, providing a much needed boost to the town’s hospitality sector. The Great Taste of Cheltenham, which will run for the next six weeks, will highlight the incredible array of establishments in the town, showcasing its diverse and delicious dining […]

… around town Literature Festival 2020

Cheltenham BID is the lead sponsor of the Cheltenham Festivals … around town programme, bringing hundreds of free events to the streets and businesses of Cheltenham during the Jazz, Science, Music and Literature Festivals, including the annual Lit Crawl. Of course this year’s programme is having to take a very different format, and we would like […]

Trade refuse and recycling service

Trade (commercial) refuse is the waste generated by any business organisation, Under current environmental law, all businesses must ensure that their waste is stored securely, preventing waste escaping, and that it is collected and disposed of by a licensed waste management organisation. Cheltenham Borough Council (CBC) offer a fast, flexible and customer focused collection service, that […]