Paymentsense are offering an exclusive deal for Cheltenham BID businesses to help reduce their payment provider costs.

They will buy you out of your current contract up to the value of £3,000 and offer free terminal rental.

If you would like to find out more about how you could benefit, please contact James Roberts at Paymentsense and quote Cheltenham BID. Call James on 07848 452990 or email

Staff from Under the Prom and Coco Lush received their Level 2 Award for Personal Licence Holders (APLH) delivered directly by the council.

The businesses, owned by Cheltenham BID’s deputy chair Philip Jordan, took advantage of the council’s group booking discount to send six members of staff on the course.

The level 2 qualification is fully accredited and is aimed at staff and managers working in the leisure sector, particularly those who are working in businesses selling alcohol.  The qualification is also necessary for anybody wishing to apply for a personal licence.

Philip said: “The fact that the course was being run by council staff meant I could trust the information they were getting was correct, which helped my businesses, along with it being the best priced course locally!”

Cheltenham Borough Council recently received the national MJ Achievement award for the Best Commercial Council and are offering BID businesses a special rate for this training.

To find out more email

Lucinda O’Gorman has been the store manager at Marks and Spencer since March this year. She joined the BID Board in May, after being voted in by the national retail sector.

Lucinda’s background is in retail management and retail recruitment. She has worked for both national and international retailers developing their brands, working alongside local communities, and developing talent across the south west.  

Cheltenham-born, Lucinda has a vast knowledge of what drives people to keep coming back to our town and has seen some major changes over the years. In her role she experiences first-hand what the community truly thinks of our High Street today.  She said: “Cheltenham offers so much to visitors, whether it be the exciting events, showstoppers at the Everyman and a wealth of different shopping and hospitality experiences.”

A firm believer in collaborative partnerships, Lucinda feels that by building links with local businesses and working together, we can promote the profile of Cheltenham and bring customers back to town, whatever time of day.

Lucinda says: “I believe the BID provides a fantastic opportunity for businesses to share and collaborate together to make Cheltenham a truly fantastic place to visit and live.”

As part of the BID’s Tidy Up Cheltenham campaign, there are plans to carry out a thorough clean-up of Regent Street and Ormond Terrace in time for the summer holidays.

The area is growing in popularity with its many eateries, shops and The Everyman Theatre and is the main thoroughfare to and from Regent Arcade car park when the arcade is closed.  The street is a hive of activity at all hours of the day and has an array of hair and beauty salons too.

Much of the work required to tidy up the town comes under the remit of the councils, but there are some things that just need some extra work.  Before the BID came along, there was no-one for businesses to turn to with any concerns, no-one to be their voice or co-ordinate things like bin collections and these tidy-up sessions.

Businesses on Regent Street and those whose premises back on to the street have been invited to join some of the BID team on the tidy-up. And it’s not just people who operate in the area joining in; we have volunteers from businesses on High Street, The Promenade and Clarence Street.

Three of our BID Board members will also be getting their gloves on and helping out.  Sophie Scarrott, Helen Howe and Kat Mabbott have all pledged their time and Koj, although he can’t join us on the day, is putting his support behind the campaign.

We’ll be removing weeds from some of the empty premises and in doorways of local businesses, both areas which do not come under council control.  A team from Ubico will also be helping out by cleaning bins and supplying some of the equipment.

The benches in the area need a lick of varnish so we’ll be tackling those and removing stickers from street furniture.

Having successfully tackled Post Office Lane earlier in the year, we’ll be rolling our tidy-up campaign out to other areas in the future so if you are interested in co-ordinating a session in your area, please get in touch with Belinda Hunt.

The Regent Street clean-up takes place on Tuesday July 23, from 9.30am. If you’d like to join in, contact

The Old Courthouse opened in February 2018 after Brunning and Price took over the historic 19th Century building.  They put a lot of work into researching its history and uncovered and restored some of the original features, bringing it back to life.

For the past two years, the BID has been fortunate enough to be able to hold the Cotswold Life BID Business Awards in what was the actual courtroom.

Dale Allison joined the team at The Old Courthouse as General Manager in July 2018 and was delighted that the pub had been chosen as BID Business of the Month.  He is always keen to get involved with the BID’s activities and during this year’s Cheltenham Cocktail Week they created three aptly named cocktails for the occasion.

Pubs have traditionally been at the centre of the community and The Old Courthouse is no exception.  They work with their neighbours to bring everyone together, featuring Kojin, a specialty gin developed by Koj; and offer the staff and cast from the Everyman Theatre a 10% discount. Their community spirit extends beyond their customers and neighbours; there are frequent charity quiz nights to support local charities from animal shelters to hospices.

Whatever is going on in Cheltenham, The Old Courthouse joins in.  They had a great line-up of live acts during the Jazz Festival and some science buskers during the Science Festival, all free to attend.

Dale has been in the hospitality industry for many years and worked in a variety of different locations. 

As BID Business of the month, The Old Courthouse will have a representative speaker at the next Cheltenham Business Forum event.  We will highlight them across our social media channels, and they will feature on the home page of our website.