Staff at Cheltenham BID businesses are being offered an exclusive 33% off the cost of monthly season tickets at CitiPark’s John Lewis and Partners car park.

One of the things we get asked most is: ‘Can the BID help with staff parking costs?’ The answer is: ‘Yes we can’.

After talking to a number of parking operators, the BID has now arranged a deal to provide good value parking for employees of BID businesses.

Monthly season tickets will be available at the CitiPark car park on Albion Street at a reduced rate of £60 per month, compared to the standard £90, from Monday 13th January 2020. The fantastic offer means employees at BID businesses can save up to £360 a year on parking.

To take advantage of the offer, the business manager (or nominated deputy) simply has to email the BID with a list of the staff members wanting to take part. This can be amended at any time.

Email with the subject line “CitiPark Offer” and we will confirm a code that will entitle staff to buy the tickets at the discounted rate.

Staff also have the option to park for just £5 a day, compared to the normal charge of £14, with a discounted parking permit. Staff are required to visit to apply for their permit, which when used at the pay station will automatically apply the discounted rate.

For further information or if your business wants to take advantage of the offer but does not have email access, call Maria Marriott on 01242 571123.

See full gallery of Spark!, illumated buildings and wheel here.

Light Up Cheltenham got off to a spectacular start on Saturday 1 February with thousands of spectators attending the opening night. The evening saw Spark! a street theatre drumming group put on a dazzling performance finishing at Imperial Gardens. Spectators were then able to take the opportunity to ride on the giant observation wheel or join a guided tour.

The launch marks the beginning of three weeks of Light Up Cheltenham which sees over 30 buildings dramatically lit up across the Regency town.

The Municipal Offices – #LightUpCheltenham

The three weeks, which include February half term, will see thousands of visitors flock to Cheltenham to take in the town’s beautiful illuminations which have made Cheltenham an annual destination for locals and visitors alike.

Visitors will also be able to spot some different illuminations whilst the event is running including Valentine’s Day which will see the observation wheel and most of the buildings go red, creating a romantic and memorable backdrop for those visiting the town.

For information on Light Up Cheltenham, including wheel opening times and prices please go to 

Picture by Mikal Ludlow Photography tel; 07855177205

With tours running every Friday, Saturday and Sunday from Light Up Cheltenham’s launch on 1 February until Sunday 23 February, there will be plenty of opportunity to soak up the history of Cheltenham whilst enjoying the spectacle of the town’s dramatic lights.

The tour, which will take an hour and a half, will begin at the Queens Hotel and will take visitors through Cheltenham stopping at well-known spots including Neptune’s Fountain on the Promenade and The Brewery Quarter. The tour will also tell the interesting history of some surprising locations including the buildings currently occupied by White Stuff and Pizza Express.

The tours, which will be operated by local Blue Badge tourist guides in association with Marketing Cheltenham, will be £12 per person with under 5’s going for free. Tickets can be purchased from the Tourist Information Centre or online at

Last year many businesses took advantage of the increased number of people coming to town in the evening.  They put on special events, stayed open late and had special offers. If you are planning an event or creating a special ‘Light Up’ offer, please let us know so we can promote it for you. Email Maria Allebone at with details and images.

The BID has partnered with Cheltenham Borough Council to set up an effective team to help tackle anti-social behaviour across the town centre.

The new Town Centre Team is a group of partners from a variety of agencies, including Cheltenham Borough Council Enforcement and Public and Environmental Health officers, Police personnel, BID ambassadors and Solace representatives.

Belinda Hunt, BID Operations Manager sits on the Town Centre Team board.  She said: “Being able to get everyone around the table to share experiences and work together means all aspects of anti-social behaviour can be tackled more effectively from all angles.”

The Town Centre Team are addressing things like fly-tipping and fly-posting, street begging, illegal touts, street drinking, graffiti, littering, overflowing bins and much more, as part of our aim to make Cheltenham a safer, cleaner and more friendly place to be.

Mike Redman, Director of Environment said: “We can’t be in all places at once, so to tackle these issues, we need to know about them. It’s vital that people report what they see and what they want dealt with. Feedback from businesses and the public has been that it is difficult to report anti-social behaviour.  So, one of the first things that has been achieved by the Town Centre Team is the streamlining of an online reporting tool.”

To make a report to the Town Centre Team go to  and select the issue you want to report on.  You will be taken to a page which gives you some information about the range of matters you can report, with a click-through to the appropriate on-line reporting form. Reports are logged and you will get a response and be updated when the issue has been dealt with.  There is a relatively small team dealing with initial reports and getting them on to the right officers for action, so please try to keep your description brief and, if you have them, upload images.

BID food and beverage operators are being encouraged to put themselves forward to cater at this year’s Cheltenham Jazz and Music Festivals.

The BID is keen that more local businesses benefit from the huge numbers of people who come to Cheltenham for the Festivals.

Cheltenham Festivals are looking for caterers to add to their 2020 Jazz Festival Village in Montpellier Gardens where festival goers gather to soak up the atmosphere.

If you can operate on-site at these popular events, please download an information pack and apply for one of twelve spaces available at the Jazz Festival which will run from Tuesday 5th to Sunday 12th May. 

The deadline for applications for the Jazz Festival is Friday 31 January and successful traders will be notified by the end of February.

Traders can also apply to cater alongside the free stage in Imperial Gardens during the Music Festival from Friday 3rd to Sunday 5th July.

There will also be an opportunity to trade at the Literature Festival in October.

John Crossley, (Cheltenham CAMRA Chair) presents John Vidler and Mary Bednall of The Beehive with their award.

Congratulations go to two of our Voluntary BID businesses.

The Beehive has been voted Cheltenham CAMRA Winter Pub of the Year.

The award recognises pubs that make an excellent venue to visit during the winter months. With their cheery log burner, you can see why The Beehive got the award.

The Logical Utilities Company made it to the finals of the 2019 Energy Awards for their partnership with the BID. They were up against some tough competition and were nominated in two categories; Broker Initiative and Third Party Intermediary for their work on the Cheltenham BID Purchasing Consortium.

If you would like to make savings on your utilities bills through the Logical Utilities Company partnership please email Naomi Sumner at

A Voluntary BID business is one who is either outside the BID zone or below the £7,500 rateable value threshold and has chosen to be a part of the BID.