COVID-19

Government COVID-19 updates

See all updated Government COVID-19 business requirements here. UPDATE: 5 April 2021 The Prime Minister announced today that lockdown will ease as planned next week, and non-essential retail, outdoor hospitality, gyms and hairdressers will reopen on Monday 12 April. If your businesses need any help or support, please get in touch or visit our dedicated […]

Back to Business with Cheltenham BID

While the planned roadmap dates are still subject to review, all businesses, currently closed or not, share a joint ambition – to get back to business. Although some will be reopening before others, they all share a joint ambition – to get back to business. Cheltenham BID wants to help with its Back to Business campaign. There are […]

Make the Most of Your Online Presence

During the periods of lockdown, social media has been the only way many businesses can interact with potential customers. This makes it a vital tool to increase brand awareness, online sales and footfall as restrictions lift. However, we know that acquiring the knowledge to keep up with the opportunities available can be daunting and time-consuming, […]

Is Your Business SCA Compliant? Tackling Fraud for Contactless and Online Payments

In response to the sharp increase in contactless and online payments during the pandemic and resulting concerns surrounding fraud, there are new rules that businesses need to be prepared for. As part of 2018’s EU Payments Services Directive (PSD2), Strong Customer Authentication (SCA) comes into place for UK businesses in September 2021. It is already […]

February BID Business of the Month- WoodKraft

Founded by MasterChef Champion Simon Wood, WoodKraft has certainly made an impact on Cheltenham’s food scene since it opened in December 2018. The restaurant is renowned for its brunch, lunch and Sunday roast menus delivered in its relaxed and informal setting on Regent Street. Adapting quickly to each change in restrictions, WoodKraft has evolved to […]

Get your business started for free on social media management platform Maybe*

Local businesses in Cheltenham can now accelerate and streamline their use of social media by claiming their free membership to Maybe*, a market-leading engagement platform that helps organisations use social media to increase customer engagement, footfall and sales. As the pandemic has underlined the importance of an effective online presence for any business, Cheltenham BID are […]

How is your digital health?

The Covid-19 crisis has underlined the importance of a good online presence for any business. Sudden closures and openings, changes to the way we operate, letting people know what to expect, the necessity for online bookings and online sales – the list of ever-changing messages goes on and on. The only way to get those messages […]

Light Up Cheltenham 2021 cancelled due to Covid-19

Cheltenham would have been gearing up for the return of Light Up Cheltenham this weekend. The giant observation wheel would have been in place in Imperial Gardens. This time next week, many of Cheltenham’s stunning Regency buildings would have been bathed in coloured light. However, due to the continuing threat of COVID-19 and present lockdown, Light […]

Cheltenham’s Christmas campaign

Building on the success of last year’s Christmas marketing campaign and the new Cheltenham branding, Marketing Cheltenham have designed a campaign to encourage people to ‘think local’ this Christmas. Cheltenham’s campaign forms part of a wider programme of activity to support the high street and local businesses through the pandemic and has been supported by […]

Back to Business for Christmas 2020

Although the end of lockdown is good news for many of our businesses, we recognise that for some of you in the hospitality sector, being in Tier 2 is still going to be difficult, particularly at this time of year.  Extended Hours Our message to the public is that Cheltenham is a safe place to […]

Back to Business for Christmas

From today (Wednesday 2 December), Cheltenham is welcoming back locals and visitors after the second national lockdown as non-essential shops, restaurants, gyms, hotels and hair and beauty salons reopen under Tier 2 restrictions. With its fantastic range of independent businesses, high-street favourites and vibrant food and entertainment scene, Cheltenham is a great place to eat, […]

Get your business involved with Cheltenham’s new Christmas campaign

Cheltenham’s new marketing campaign, led by the town’s marketing body, Marketing Cheltenham, alongside Cheltenham Business Improvement District (BID) and Cheltenham Borough Council, is calling on local residents and would-be visitors to support local businesses this Christmas. The campaign aims to overcome the latest national lockdown by creating an online directory of shops and local businesses […]

Grants to support businesses affected by COVID-19 now open

Businesses that have been unable to reopen since 23 March 2020 can now APPLY. The government is providing funding to help business properties which have been unable to reopen since 23 March 2020 due to national restrictions, for example nightclubs. Such businesses will be able to apply for a grant payment to cover the period […]

Lockdown 2 – what does this mean for businesses?

Updated: 2 November 2020 From Thursday 5 November until Wednesday 2 December, the Government is taking the following action: Requiring people to stay at home, except for specific purposes. Preventing gathering with people you do not live with, except for specific purposes. Closing certain businesses and venues. See which businesses have been ordered to close. […]

Christmas Lights update

Completely new Christmas lights will be seen across the town centre from Tuesday November 24, brought to you by the BID and supported by Cheltenham Borough Council. There won’t be an official switch-on this year because of coronavirus pandemic restrictions but we’re confident the new look will be a major draw that will help all […]